Return Policy

30 days to change your mind

If you're having second thoughts about your order, purchases made within 30 days can be returned or exchanged, subject to the Terms and Conditions.

Terms and Conditions

Thank you for shopping at Jguy Fashion!

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

Your item must be unused and in the same condition that you received it.
The item must be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Only regular priced items may be refunded, sale items cannot be refunded.
If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at jguyfashion@gmail.com and we will send you the return information.

Exempt Goods

The following are exempt from refunds:

Gift cards
Custom items are non refundable

Partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
If you have done all of this and you still have not received your refund yet, please contact us at jguyfashion@gmail.com

Shipping

Please do not send the product back to the manufacturer. We provide you with the shipping information once we receive your email.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We cannot guarantee that we will receive your returned item.

All returns eligibility is subject to the sole discretion of Jguy Fashion, including determining whether an item is unworn and unwashed, with the intent of providing the best experience to our guests. Potential fraud or abuse of this policy, including excessive or unreasonable returns, may result in the rejection of future transactions or returns. If we choose to provide a refund beyond 15 days or in the event there’s no proof of purchase, refunds will be applied in accordance with applicable local laws.

GENERAL TERMS OF USE

1. ACCEPTANCE OF TERMS.

PLEASE READ THESE TERMS AND THE JGUY FASHION PRIVACY POLICY (“Privacy Policy”) CAREFULLY BEFORE USING THE WEBSITE. BY USING THE PLATFORM ON ANY COMPUTER, MOBILE PHONE, TABLET, CONSOLE OR OTHER DEVICES (COLLECTIVELY, “Devices”), YOU AGREE TO THESE TERMS, AND YOU CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF INFORMATION AS DESCRIBED IN THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS AND THE PURPOSE FOR PROCESSING INFORMATION SET OUT IN OUR PRIVACY POLICY, YOU MUST EXIT THE WEBSITE IMMEDIATELY AND DISCONTINUE ANY USE OF THE WEBSITE AND ANY CONTENT CONTAINED THEREIN.

JGUY FASHION MAY, IN ITS SOLE DISCRETION, MODIFY THESE TERMS AT ANY TIME BY POSTING UPDATED TERMS ON THE WEBSITE OR BY SENDING REGISTERED USERS AN EMAIL NOTICE. IF ANY MODIFICATION IS UNACCEPTABLE TO YOU, YOU MUST CEASE USING THE WEBSITE. BY CONTINUING TO USE OR ACCESS THE WEBSITE, YOU ARE AGREEING TO THE REVISED TERMS.

2. USE AND RESTRICTIONS.

The Website may be accessed and used only by individuals who can form legally binding contracts under applicable laws, who are of legal age of majority in their place of residence, for example, 18 years of age or older, and who are not otherwise barred from using the Website under applicable laws.

The Website is provided solely as a convenience to you for non-commercial use. You may access and use the Website only in accordance with all applicable laws and regulations and with these Terms. You acknowledge and agree that Jguy Fashion, in its sole discretion and without notice or any further obligation to you, may temporarily suspend or permanently discontinue and refuse any and all current and future access to or use of the Website.

You agree not to:

resell for commercial purposes products purchased through the Website.
commercially sell, resell, distribute, or frame the Website or Content therein;
modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works of, transfer, or sell any Content;
use, frame, or utilize framing techniques to enclose any Jguy Fashion trademark, logo, or other proprietary information (including the images found on the Website, the content of any text, or the layout/design of any page or form contained on a page) without Jguy Fashion’s express written consent;
collect or use any product listings or descriptions; or
use any meta tags or any other “hidden text” utilizing a Jguy Fashion's name, trademark, or product name without Jguy Fashion’s express written consent.

When using the Website, you may not:

breach, attempt to breach, or otherwise bypass any security or authentication measures of the Website, the server on which our Sites are stored, or any server, computer, or database connected to the Website;
transmit into or submit to the Website any of the following: viruses, malware, malicious or destructive code, or any other routine, device, or other undisclosed feature (e.g., so-called time bomb, software lock, drop dead device, malicious logic, worm, Trojan horse, or trap, back door, or software routine) that either interferes with or otherwise harms or provides unauthorized access or causes unauthorized modifications to the Website, including the systems or servers which host the Website;
use any data mining, robots, or similar data gathering and extraction methods from the Website;
access or attempt to access any systems or servers on which the Website is hosted or modify or alter the Website in any way, other than for your use of the Website as expressly permitted in these Terms;
attack the Website via a denial or service attack or distributed denial or service attack; or
forge headers, create a false identity, or otherwise manipulate identifiers in order to deceive others or disguise the origin of any Content or other information transmitted to or via the Website.

Any unauthorized use of the Website will terminate the permission or license granted by these Terms, will result in you being barred from using the Website, and may violate applicable law, including but not limited to, copyright laws, trademark laws (including trade dress), and communications regulations and statutes.

3. COPYRIGHT

The Content and Sites, as well as the selection and arrangement of each, are the sole property of Jguy Fashion and/or its licensors and are protected by patent, copyright, trademark, and other intellectual property laws and may not be used except in accordance with these Terms or with Jguy Fashion's express written consent. Other than as necessary for your use of the Website in accordance with these Terms, Jguy Fashion grants no other privileges or rights in the Content to you, and you must keep intact all patent, copyright, trademark, and other proprietary notices on the Content. Any Content owned by Jguy Fashion's licensors may be subject to additional restrictions. Except as expressly provided in these Terms, no part of the Apps, Sites, or Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way to any other computer, server, website, smart phone, tablet, or other medium for publication or distribution or for any commercial enterprise, without Jguy Fashion’s express prior written consent.

If you print, copy, or download any part of the Website in breach of these Terms, your right to use the Website will cease immediately and you must, at Jguy Fashion’s option, return or destroy any copies of the materials you have made. You may print one copy and may download extracts of any page(s) from the Sites for your personal, non-commercial purposes. You must not modify the paper or digital copies or any materials you have printed or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text. Jguy Fashion’s status as the author of material on the Website must always be acknowledged.

4. TRADEMARK

All trademarks, service marks, trade names, logos, and trade dress, whether registered or unregistered that appear on the Website are proprietary to Jguy Fashion or such design's respective owners. You may not display or reproduce Jguy Fashion design other than with the prior written consent of Jguy Fashion, and you may not remove or otherwise modify any trademark notices from any Content. The Designs are protected by trademark, trade dress, copyright, and various other intellectual property rights and unfair competition laws.

In addition, all page headers, custom graphics, button icons, and scripts are trademarks, service marks, trade names, and/or trade dress of Jguy Fashion or their respective owners, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Jguy Fashion.

7. ELECTRONIC COMMUNICATIONS

a) You consent to receive electronic communications from Jguy Fashion either in the form of email sent to you at the email address listed on your account or by communications posted on the Website for any purpose. You acknowledge and agree that any electronic communication in the form of such email or posting on the Website shall satisfy any legal requirement that such communication be in writing. The frequency of the electronic communication will vary based on your interactions with our products, marketing campaigns and website.

b) SMS/Text Messaging.

By providing your telephone number to Jguy Fashion under any SMS program and clicking "I Agree" or a similar consent mechanism under the applicable SMS program, you consent to receive transactional, promotional, and marketing SMS or text messages from or on behalf of Jguy Fashion. Message frequency may vary, and message and data rates may apply to all SMS or text messages sent by or on behalf of Jguy Fashion, or received by you. Carriers are not liable for delayed or undelivered messages. Delivery of SMS or text messages is dependent on your mobile carrier's network and performance. Jguy Fashion will not sell, or share your SMS opt-in data with third parties. We may share your data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to website providers, phone companies, and any other vendors who assist us in the delivery of text messages. SMS data will be used solely to administer the messaging program and in accordance with our Privacy Policy. You may withdraw your consent at any time by unsubscribing to the SMS program by replying "STOP" to any SMS or text message you receive, or by any other described opt-out or unsubscribe mechanism. You acknowledge that opting out of the SMS program will impact your ability to receive SMS or text messages from Jguy Fashion thereafter.

You agree that Jguy Fashion may use and/or disclose information consistent with the Privacy Policy.

QUESTIONS OR CONCERNS

If you have any concerns about material which appears on this Website, please contact us by emailing us at: jguyfashion@gmail.com